SHIPPING & RETURNS
Shipping Policy
We take great care in packaging and shipping our premium saffron to ensure it reaches you fresh, fragrant, and in perfect condition.
All orders are processed within 1–2 business days after payment confirmation.
-
Shipping Regions: We currently ship across Europe and other international destinations.
-
Delivery Time:
-
If the product is available in our European stock, your order will arrive within 3–4 business days.
-
If the product needs to be shipped from our origin country (Iran), please allow up to 10 business days for delivery.
-
-
Shipping Charges: Shipping costs are automatically calculated and displayed at checkout based on your delivery location and order size.
-
Packaging: Each saffron package is carefully packed to preserve freshness and ensure it arrives safely.
Once your order has been shipped, you will receive a confirmation email with your tracking details so you can follow your package’s journey.
Return & Exchange Policy
Unfortunately, as saffron is a consumable food product, we are unable to accept returns or exchanges once the package has been opened or the seal has been broken. This policy ensures the highest standards of quality and hygiene for all our customers.
If your order arrives damaged, incorrect, or defective, please contact us within 48 hours of receiving your package. Provide your order number and clear photos of the issue, and we will review your case promptly. Where applicable, we will arrange a replacement or refund.